Frequently Asked Questions

Everything you need to know about shopping with Boody.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can follow its journey to your doorstep.

What is your return policy?

We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain products may be final sale.

How much does shipping cost?

Standard shipping rates are calculated at checkout based on your location. We offer free standard shipping on all orders over $75 within the continental United States.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products sustainably sourced?

Yes, sustainability is at our core. We prioritize eco-friendly materials and ethical manufacturing processes to ensure our products are as kind to the planet as they are to you.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of placement by contacting our support team.